Returns & Exchanges
We want you to love what you ordered! But if something isn’t quite right, we’re here to help.
Returns:
We accept returns within 30 days from the date your order was delivered. To be eligible for a return, your item must be:
- Unworn, unused, and in the same condition that you received it.
- In its original packaging (if applicable).
To start a return, please email us at [your email address] with your order number and the reason for the return. We’ll guide you through the process and provide you with a return shipping label. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item or defective product).
Once we receive the returned item and verify its condition, we’ll issue your refund to the original payment method. Please allow up to 10 business days for processing.
Exchanges:
If you need to exchange an item for a different size or color, we’ve got you covered! Follow the same steps as a return to initiate the exchange. Once we’ve processed your return, we’ll send out your new item at no additional cost.
Please note:
- Exchanges are subject to stock availability. If your desired size or color is out of stock, we’ll notify you right away and offer a refund or help you find an alternative.
Damaged or Defective Items:
We inspect every item before it ships, but if you receive a damaged or defective product, please contact us within 7 days of delivery. We’ll make it right by either sending you a replacement or issuing a full refund.
Non-returnable Items:
For health and safety reasons, some items are non-returnable. These include:
- Gift cards
- Custom or personalized items
- Items marked as “final sale”
How to Contact Us:
For any questions about returns or exchanges, please reach out to our customer support team at [email address]. We’re happy to assist you and make sure you’re satisfied with your purchase.